About CHARLESWOOD FLORISTS
Whether you prefer something time-honored and traditional or something contemporary and modern, we create designs with you in mind.
Local Winnipeg flower and gift shop specializing in wedding flowers, funeral arrangements, fresh flowers, birthday bouquets, get well flowers, plants, roses, plush stuffed animals, chocolates, balloons, gifts, etc.
Charleswood Florist has been a leading full service florist in the Winnipeg and surrounding area since 1973, and our team of design professionals has over 52 years of floral designing experience.
We design breathtaking arrangements for all occasions from sympathy, weddings, anniversaries, birthdays, holidays, housewarming, new baby, get well and just because.
Ask about our delicious fruit baskets and gourmet baskets; they make the perfect gift for any occasion and anytime of year!
We offer a vast selection of gift items such as scented candles, potpourri, plush stuffed animals, balloons for all occasions, silk flowers and dried arrangements, green plants, tropicals, blooming plants, greeting cards, chocolates and more.
Please give us a call for all your floral orders, and see our tradition of quality. We deliver daily to all local hospitals and funeral homes, and we accept all major credit cards.
***After-sales Policy***
**Order Cancellation Policy**
Cancellations are subject to service charges based on the timing of the request:
*Same-Day Cancellation (within the day of order)
→ 10% service fee will be charged
- *Cancellation Less Than 48 Hours Before Delivery or Pick up
- If the order has not left our shop, 70% service fee will be charged.
- If the order has been already out for delivery, it cannot be canceled or refunded.
- *Cancellation More Than 48 Hours Before Delivery or Pick up
→ 35% service fee will be charged.
**Freshness & Quality Concerns**
Fresh flowers are delicate and their lifespan depends on variety and care. Most of our arrangements are expected to stay fresh for 4–7 days. If there is a concern with the quality of your order, please notify us via email at charleswoodflorists@shaw.ca, with clear photos attached, and we will respond promptly.
Resolution terms:
** Within 24 hours of delivery:
→ We will offer a full replacement if freshness issues are confirmed.
- After 24 hours:
→ Upon photo review, we may offer a partial replacement (e.g., a bouquet).
- Refunds:
→ If a refund is deemed appropriate, we may offer 35% to 50% of the purchase value if the complaint is received within 3 days of delivery.
→ No refunds will be issued after 3 days from delivery.
For any questions, please contact us directly:
Email Address: charleswoodflorists@shaw.ca
Phone number: 204-888-2054
Address: 3534 Roblin Blvd, Winnipeg, MB, R3R 0C9
Thank you for supporting local florist with Charleswood Florists!
